General FAQ

What is the Premium Safety Bed?

The Premium Safety Bed is a specially designed baby lounger that offers a safe, elevated, and ergonomic sleeping space for newborns from 0 to 12 months. It helps support your baby's natural development and promotes better sleep.

What are the main benefits of the Premium Safety Bed?

Parents have reported that 97% of babies sleep better and 95% experience less acid reflux when using our Premium Safety Bed. It promotes a slightly inclined position that helps digestion, reduces reflux, and improves breathing.

Is the Premium Safety Bed safe for my baby?

Absolutely. The Premium Safety Bed is OEKO-TEX® STANDARD 100 certified, meaning it’s made with baby-safe, non-toxic materials. It’s designed with anti-roll contours and breathable fabric to provide maximum safety.

What age range is the Premium Safety Bed suitable for?

The Premium Safety Bed is suitable from birth up to around 12 months, depending on your baby’s size and mobility.

Can I use the Premium Safety Bed overnight?

While it’s ideal for supervised naps, lounging, and rest time, always follow safe sleep guidelines. We recommend using it under adult supervision and not as a replacement for a crib during overnight sleep.

Is the bed portable and easy to travel with?

Yes! The lightweight design makes it perfect for travel. You can use it at home, on the couch, during visits to family, or even on holiday, so your baby always has a familiar and safe space.

How do I clean the Premium Safety Bed?

The cover is removable and machine washable. We recommend using a gentle cycle with mild detergent and letting it air dry. Always check the care instructions inside the product.

What are the dimensions of the bed?

The Premium Safety Bed is designed to fit most bassinets, cribs, and beds. For exact measurements, please refer to the product page or contact our support team.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $100 to the USA, Canada, and Australia.

How long does shipping take?

Delivery usually takes between 4 to 10 business days, depending on your location. You’ll receive a tracking number as soon as your order is dispatched.

Can I return the Premium Safety Bed if I’m not satisfied?

Of course. We have a hassle-free return policy. If you’re not 100% happy with your purchase, you can return it within 30 days. Visit our Return Policy page for details.

How can I contact your customer service?

You can reach our friendly support team through the Contact Us page on our website. We typically respond within 24 hours on business days.